Frequently asked questions

Leeward Support Services W.L.L provides manpower, facilities management, contracting, and technical support. The four service lines are workforce solutions, facilities and maintenance, naval-base and defense support, and HVAC and refrigeration.

The company is based in the Kingdom of Bahrain and delivers services from there, aligned with high standards of quality and professionalism.

The team has more than 20 years of collective hands-on experience in US Navy support services and military installation operations, including operational management and service delivery in demanding environments.

The team’s background includes US and UK naval-base environments and DODDS-related operations, with a working understanding of military procedures, access control, confidentiality, personnel vetting, safety, and compliance.

Staffing can be daily, monthly, or project-based, for trades, warehouses, facilities, security, dining, and administration. Delivery includes labor-law and safety compliance, and staff can be trained in Maximo asset-management software.

Yes. Trained and vetted personnel are part of the offer, including people familiar with military protocols, access requirements, and security standards.

Facilities work includes routine and deep cleaning, sanitization, post-construction cleanup, floor and glass care, waste disposal, and minor-to-medium repairs such as finishing, civil work, painting, tiling, and plumbing.

Support can include logistics and maintenance, sanitation, vetted technical staff, emergency support, sponsorship services, non-tactical vehicle leasing, and dining-facility staffing.

HVAC and refrigeration covers design, installation, maintenance, and repair for central air conditioning, VRF/VRV, chillers, and cold storage, plus energy audits, retrofits, and 24/7 emergency HVAC support.

Integrity, reliability, simplicity, accountability, safety first, operational excellence, and client partnership. Safety, security, and well-being of the workforce, clients, and the work environment come first.

Use the contact page and describe the scope, the site, and the timeline. You can also call, email, or message on WhatsApp using the details listed there.

No. On this preview the form stays in your browser and is not sent to an inbox. A service engagement starts only after both sides confirm the scope.

Operations are governed by a documented HSE policy aligned with Bahrain Labour Law, local regulatory requirements, and internationally recognised standards, including ISO 45001 (occupational health and safety) and ISO 14001 (environmental management) principles.

Every task is preceded by a site-specific risk assessment and a safe method statement. Work permits are controlled for high-risk activities such as working at height, confined-space entry, hot work, and electrical work.

Yes. All personnel receive induction, task-specific safety training, and refresher courses in areas such as manual handling, fire safety, first aid, working at height, and emergency evacuation. The correct PPE is provided, enforced, and audited for each task.

Incidents and near misses are reported through a transparent system. Every event is investigated to identify root causes, and corrective actions are tracked to closure with lessons shared across the organisation.

Yes. Documented emergency response and evacuation plans are in place, with trained first-aiders and fire wardens, and 24/7 emergency support for critical operational situations.